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Features

You may already be using some or all of the following features with your regular telephone service, but you are probably paying extra every month. With Voice over IP (VoIP), CordiaLT can deliver these basic features at a much lower cost than with traditional telephone service.

These Features are included FREE with every rate plan:

  • Call Waiting
  • Answer a call when you are already on the telephone. When you hear the Call Waiting tone, just press the flash button on your telephone and you will be connected to the second caller. Press the flash button again to switch between callers.
  • Caller ID
  • See the identity of the caller (if available) before you answer the telephone. You can choose not to answer or you can send the call to voice mail. You just need to provide the Caller ID equipped telephone or display equipment.
  • Anonymous Call Block
  • This feature helps stop those annoying calls from telemarketers and anyone else who blocks their Caller ID. Callers will hear a busy tone and your telephone will not even ring. You activate this powerful feature by dialing star 7 7. To deactivate, dial star 8 7.
  • Call Return
  • This feature lets you return a call you missed even if you do not know the number. Just dial star 6 9 before receiving another call to automatically dial your last caller.
  • Busy Number Redial
  • When you really want to reach someone and their line is busy or they do not answer, this feature will do the work for you. Just dial star 6 6 and the network will attempt to dial the call for up to 30 minutes. You will hear a special ring when the line is free. Dial star 8 6
  • No Not Disturb
  • When you're in a meeting or just need a little peace and quiet, this feature automatically sends all your calls to Voice Mail. To activate, dial star78. To deactivate, dial star79.
  • 3-Way Conference
  • Use this feature when you and two other people want to talk. Dial the first number. When you are connected, press the "flash" button on your telephone and dial the second number. Press the button again when the second party answers and all three parties will be connected. Press the button again and you will drop the second caller. Hang up to end the call. Per-minute charges may apply, depending on your plan.
  • Speed Dial 8
  • With this option you can store up to eight of your most frequently called numbers. For each number you want to store, dial star 7 4, then the code associated with that number (2-9), then the number, followed by pound. Listen for the confirmation tone. To call your stored numbers, dial the code, followed by pound. Per-minute charges may apply, depending your plan.
  • Online Services
  • Save time and money with CordiaLT's FREE Online Account Management and Billing. With just a few clicks, you can view and analyze your billing statement using a standard PC, browser, and any type of Internet connection. Because CordiaLT makes your billing available online, we eliminate all the paperwork. That helps us lower our costs, and we pass the savings on to you.

    If you need a hard copy of your invoices for record keeping purposes, you will have access to your account's history online, and can print out invoices any time you want.

    CordiaLT's online billing is designed to be convenient. You can view an itemized call history of both inbound and outbound calls, current and previous invoices, billing and charge summaries, monthly usage summary, and payment history.

    With online Account Manager, you can add or change features, access your voice mail messages, contact Customer Service to report a problem, and automatically receive updates for orders or trouble resolution. This service is FREE, regardless of which calling plan you select.
  • Call Forwarding
  • Log into your account. Choose "Your Lines" from the left side menu. Click "Change" next to the line you want to change the call forwarding status for. Type in the number you would like to have your calls forwarded to. To turn off Call Forwarding, simply remove the number from the "New Destination Number" section. Please note that it can take up to 15 minutes for your changes to take effect.
  • Call Forward Busy
  • Send calls to another telephone only when your telephone is busy. Just dial star 9 0 , listen for the dial tone, and enter the number to which you want to forward calls, followed by pound. You'll then hear a confirmation tone. To deactivate, dial star 9 1 and listen for the confirmation tone. Per-minute charges may apply, depending on your plan.
  • Call Forward No Answer
  • Choose this option if you want to make sure calls are answered when you are away from your telephone or on another call. Dial star 9 2, listen for the dial tone, and enter the number to which you want to forward calls, followed by . You'll then hear a confirmation tone. To deactivate, dial star 9 3 and listen for the confirmation tone. Per-minute charges may apply, depending on your plan.
  • Caller ID Privacy
  • Use this feature to prevent your Caller ID from appearing on Caller ID equipment or Caller ID equipped telephones. Just dial star 6 7 before placing your call. Caller ID will be restored when you hang up.
  • Voice Mail
  • With CordiaLT's VoIP, you will have more control over handling your messages. Retrieve your messages, change your password or change your greeting anytime from any touchtone telephone. Or, you can check your messages online, using any Internet connection and a web browser. With just a click of the mouse, you will have the convenience of checking your messages anywhere in the world.

  • Online Billing and Account Management
  • Save time and money with CordiaLT's Online Billing and Account Management. View and analyze your statement, listen to your messages, add or change features and contact Customer Service - any time, any place. All you need are a standard PC, a browser, and any Internet connection.
  • Flexible AutoPayment Program
  • Say goodbye to missed payments, writing checks, and buying stamps. With CordiaLT's Auto Pay program, your bill will be paid automatically each month. Choose which Credit Card you would like to use. We accept Visa, MasterCard, American Express, and Discover. This service is FREE, and you can change your payment options at any time.

    * Feature availability is dependent upon telephone adapter.